Dale is taking a brick restoration call. The first useful line is spall or open joints, and whether the mortar has to match lime. Without that, the callback is a second interrogation and the customer has already called someone else.
Lime mortar is not a bag of portland from the truck. The match is made from the joint, and the grind stops at sound mortar.
The mortar pounds turns the counts into pounds of mortar. That figure is a planning total for the company that claims the job. It is not a permit, a lab result, or a price.
A local mason grinds and repoints. Dale does not pick the sand color from a photo alone. Lite is $99 per month, 1 seat, on the company's own phones. Dale repeats the note and the address, then the local company calls back.
